Payment Policy

1. At this time, we accept credit cards, cash or check.

2. Payment must be done to confirm spot in the class.

3. All payments are expected no later than 14 days before the start of a new session
A processing fee of 3.1 % will apply to all the credit cards payment through PayPal.

Mailing address for check payment: 

ENB Languages 4 Kidz- 3141 Parkwood Avenue, RVA 23221

Refund Policy

1. In other to get your refund, you must inform us at least 7 days before the first day of class. Therefore, allowing us to open the spot to another child. Please note that refunds will not be issued for late cancellation.

2. When a group is full and closed, we will have to turn down other children. We are asking you to please consider this fact before submitting a late cancellation.

3. Tuition are not transferable to another session nor student.

4. Being a group class priced at a group rate, individual make ups are NOT available. Please check your schedule before signing up.

5. In case of a teacher absence or snow day, the school will reschedule the class or add 15-30 to some of the remaining classes to make up the missing class(es).

Attendance Policy

1. Students are expected to attend class, and will be charged tuition for the class whether they attend or not.

2. Please note that one hour of class is 55 minutes long.

3. Email us if your child will be absent

4. Inform the teacher in person or email the school if someone other than yourself will pick up your child(ren). Make sure to give us the full name of the person picking up the child, and let us know if your child knows them. We will give you two numbers to contact in case a last minute pick up change.

5. Please sign the check in and check out log located in the front of the classroom

Communication with parent(s)

1. Every Saturday after class you will be emailed supporting videos and songs related to the day’s lesson.

2. We love to post videos and pictures of each interactions/activities in our class. These videos /pictures are only posted on ENB Facebook, and sometimes used for ENB’s promotional flyer/short videos. We will email you a form in which we will ask your permission  to film or take pictures of your child(ren).

3. We will contact you if we have any questions or concerns in regards to your child in class.

4. We will send you an email in case a class is cancelled due to snow days, bad weather, building issues, or any other reasons. Every class cancelled will be reschedule within the session.

Additional expectations

1. Make sure your child is able to be in class without a parent or family member. Parents are not allowed in class, in order to facilitate the teacher’s role as the authority figure. Parents are welcome to wait in the sitting area outside the classrooms.

2. Every child must be toilet trained, and bring a snack or drink if possible.

3. If your child is sick, please keep him/her home to avoid getting other children or the teacher ill.

4. Respecting the schedule is very important. Please make sure to arrive not earlier than 5 minutes before class, and promptly pick up your child at the end of class. Because classes are scheduled consecutively , teacher will not be able to supervise your child nor leave the room to open the main door while teaching the next group.